Planning & Organizing Workshops

Waayeel Consulting conducted planning and organizing workshops for the commercial departments of Telesom Company, specifically focusing on ZAAD and Sales departments. These workshops aimed to enhance the skills of the staff in planning, organizing, sales, marketing, and customer service. The overarching goal of the program was to improve the performance and productivity of the commercial departments, thereby contributing to the overall success of Telesom Company.

Project Scope:

The project scope included:

  1. Designing customized workshops tailored to the specific needs and objectives of the ZAAD and Sales departments.
  2. Conducting comprehensive training sessions covering topics such as strategic planning, organizational skills, sales techniques, marketing strategies, and customer service excellence.
  3. Providing practical exercises, case studies, and role-playing scenarios to reinforce learning and skill application.
  4. Offering guidance on implementing learned techniques and best practices in the day-to-day operations of the commercial departments.
  5. Facilitating discussions and interactive sessions to address departmental challenges and foster collaboration among staff members.

Key Activities:

Key activities undertaken as part of this project included:

  1. Collaborating closely with Telesom Company to understand the specific requirements and challenges faced by the ZAAD and Sales departments.
  2. Developing customized workshop agendas, training materials, and content aligned with the objectives of improving planning, organizing, sales, marketing, and customer service skills.
  3. Delivering engaging and interactive workshop sessions for departmental staff, utilizing a combination of presentations, discussions, and practical exercises.
  4. Providing post-workshop support and resources to reinforce learning outcomes and assist staff in implementing new strategies and techniques.
  5. Conducting evaluations and feedback sessions to assess the effectiveness of the workshops and identify areas for further development.


The Planning & Organizing Workshops conducted by Waayeel Consulting have equipped the staff of Telesom Company's ZAAD and Sales departments with enhanced skills and knowledge in planning, organizing, sales, marketing, and customer service. By focusing on skill development and capacity building, the workshops aimed to improve the performance and productivity of the commercial departments. The successful implementation of the workshops underscores Waayeel Consulting's commitment to delivering tailored solutions that address the unique needs and challenges of its clients, ultimately contributing to their continued success and growth.

Top of Form




Telesom Company

Sponsored by

Board of Directors


1 Weeks
Client Background

Telesom Company is a leading telecommunications and technology company operating in Somaliland, with a strong presence in the region. Established with a commitment to providing innovative and reliable communication solutions, Telesom Company has become a trusted provider of a wide range of telecommunications services and technology solutions.

Client Testimonial

The training program on budgeting and PFM organized by Waayeel Consulting exceeded my expectations. The facilitators were highly knowledgeable professionals who used practical examples that made the concepts easy to grasp. My skills in budget planning, implementation and reporting have significantly improved. I now feel more empowered and confident to champion transparency and accountability in managing scarce public funds.

Mohammed Abdirizak

Senior Officer, Budget Department at the Ministry of Finance

Have any Questions? Call us Today!

(+252) 63 4582835